Privacy Policy

Last Updated: October 27, 2025

1. Introduction

This Privacy Policy explains how Pensiero Inc. (“Pensiero,” “we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit our website pensiero.io (“Website”), contact us, or otherwise interact with our services.

Pensiero Inc. is a Delaware-incorporated C-Corporation authorized to do business in the State of California, with its principal place of business at:

925 N La Brea Avenue, West Hollywood, California 90038, USA.

We are committed to protecting your privacy and processing your personal data in compliance with applicable laws, including the California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA), and the EU General Data Protection Regulation (GDPR).

2. Data We Collect

We may collect the following categories of personal information when you interact with our Website or services:

A. Information You Provide Directly

• Contact Information: Name, email address, phone number, company name, and website.

• Form Data: Any information you include in our contact or inquiry forms.

• Marketing Preferences: Your consent to receive marketing emails or newsletters.

• Account or Project Information: If applicable, information you provide when engaging our services.

B. Information Collected Automatically

When you visit our Website, we automatically collect technical and analytical data, including:

• IP address and approximate geolocation

• Browser type, operating system, and device information

• Referring URLs and pages visited

• Time and date of access

• Cookies and similar tracking technologies (see Section 7)

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, we process your personal data based on one or more of the following legal bases:

• Consent: When you voluntarily provide information or agree to receive marketing communications.

• Contract Performance: When processing is necessary to fulfill our obligations or respond to your requests.

• Legitimate Interests: For improving our Website, security monitoring, fraud prevention, and marketing (unless overridden by your rights).

• Legal Obligations: When we are required to comply with applicable laws.

4. How We Use Your Information

We use your personal data for the following purposes:

• To respond to inquiries or requests submitted through contact forms

• To manage our relationship with you or your company

• To send newsletters or marketing communications (with your consent)

• To operate, maintain, and improve our Website and services

• To ensure network and information security

• To comply with legal and regulatory obligations

5. Data Sharing and Disclosure

We do not sell or rent your personal data.

We may share your data only with:

• Service providers and vendors who assist us with hosting, analytics, email distribution, and customer relationship management (under strict confidentiality and data processing agreements);

• Legal or governmental authorities when required to comply with applicable law or respond to lawful requests;

• Business transfers in the event of a merger, acquisition, or sale of assets (where your data remains protected by this Policy).

6. International Data Transfers

Your personal information may be transferred to and processed in countries outside of your jurisdiction, including the United States.
Where we transfer data from the EEA, UK, or Switzerland, we rely on adequacy decisions, Standard Contractual Clauses (SCCs), or other appropriate safeguards as required by law.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enable essential website functionality

• Understand visitor interactions and improve user experience

• Personalize content and marketing communications

You can manage your cookie preferences through your browser settings or via the cookie consent banner. For EU visitors, our cookie practices comply with the ePrivacy Directive and GDPR.

8. Your Rights

A. Under GDPR (EU/EEA, UK, Switzerland)

You have the right to:

• Access, rectify, or erase your personal data

• Restrict or object to processing

• Withdraw consent at any time

• Data portability

• Lodge a complaint with your local Data Protection Authority

Requests may be submitted to: hello@pensiero.io

B. Under California Law (CCPA/CPRA)

California residents have the right to:

• Know what personal information we collect and how we use it

• Request deletion of their personal data

• Opt out of the sale or sharing of personal information

• Not be discriminated against for exercising their privacy rights

You may submit requests by emailing hello@pensiero.io or via our contact form at pensiero.io/contact.

9. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
When no longer needed, data will be securely deleted or anonymized.

10. Data Security

We implement administrative, technical, and physical safeguards to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no system is completely secure, and we cannot guarantee absolute security.

11. Children’s Privacy

Our Website and services are not directed to individuals under 16 years of age. We do not knowingly collect data from minors. If you believe a child has provided us with personal data, please contact us to request deletion.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Updates will be posted on this page with a revised “Last Updated” date.
Your continued use of our Website after changes are posted constitutes acceptance of those changes.

13. Contact Us

For any questions, requests, or concerns about this Privacy Policy or our data practices, please contact us at:

Pensiero Inc.
925 N La Brea Avenue
West Hollywood, CA 90038, USA
hello@pensiero.io